Get in Touch

Have questions about Celer Cloud? Need help with integration or enterprise pricing? We're here to help.

How Can We Help?

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General Inquiries

Response within 24 hours (business days)

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Sales & Enterprise

Response within 4 business hours

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Technical Support

Response within 8 hours (business days)

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Emergency (Enterprise)

Response within 1 hour (24/7)

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

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Office Information

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Celer Cloud Limited
Hong Kong SAR
Registered in Hong Kong SAR
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Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (HKT / UTC+8)
Emergency Support: 24/7 for Enterprise
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Quick Answers

How do I get API keys?

Sign up for a free account and navigate to Dashboard → API Keys. Your keys are generated instantly.

Can I schedule a demo?

Yes! Send an email to sales@celerd.com with your preferred date and time, and we'll set up a personalized demo.

Do you offer phone support?

Phone support is available for Enterprise customers with the Premium Support add-on.

Frequently Asked Questions

How do I get API keys?

Sign up for a free account at celerd.com and navigate to Dashboard → API Keys. Your keys are generated instantly.

What is your average response time?

General inquiries within 24 hours. Sales inquiries within 4 business hours. Technical support within 8 hours. Enterprise emergency support within 1 hour, 24/7.

Do you offer phone support?

Phone support is available for Enterprise customers with the Premium Support add-on. Other customers can reach us via email and live chat on the dashboard.

Can I schedule a demo?

Yes! Send an email to sales@celerd.com with your preferred date and time, and we'll set up a personalized demo.